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Partner Bios

The Questas Partners bring extensive professional consulting and operating executive experience to the management of our firm. Their skills and expertise are complementary and cover the gamut from strategy to implementation, from business process management to measurement and reporting, from organization design to change management, from leadership development and executive coaching to technology application — all on behalf of clients in health care, financial services and public utilities. The Partners are deeply involved in the design, delivery and quality assurance of every Questas assignment.

Veronica Dunleavy O'Connor is President and Managing Partner with over 25 years of business development and management consulting experience. Ms. Dunleavy has provided management consulting services to the health care and financial services industries for the past 20 years. Specific areas of focus include operational and service improvement, leadership development, regional consolidation and process standardization, cost reduction and enterprise-wide system migration initiatives. Her approach combines a bias toward action with a high degree of client participation and ownership to achieve longer term sustainable results.

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Richard E. Kristensen is Senior Vice President and Questas Partner with more than 35 years of hands-on experience as a senior executive and management consultant primarily serving de-regulating industries (utilities, telecoms, health care and financial services). His core skills include: building successful professional services teams; developing actionable business strategies; integrating mergers and acquisitions; operating and transforming business units; migrating clientele to new business models; designing and implementing aggressive cost management and turnaround management programs; launching successful start-ups; organizational design and development; executive coaching and leadership development.

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